These Terms of Service (“Terms”) govern your access to and use of the services provided by Valley AI LLC (“Valley AI,” “we,” “our,” or “us”). By engaging our services or signing a service agreement, you agree to be bound by these Terms.
If you are entering into these Terms on behalf of a business, you represent that you have authority to bind that business.
Valley AI provides custom AI-enabled operational workflow software for home service businesses. Services may include, without limitation:
The specific services provided to each client are defined in a separate service agreement or statement of work.
By using Valley AI services, you agree to:
You may not use Valley AI services to:
Valley AI reserves the right to suspend or terminate services immediately if these standards are violated.
Service fees are specified in your service agreement. Unless otherwise agreed:
Valley AI retains all intellectual property rights in the software, systems, workflows, and tools developed in connection with the services. Clients are granted a limited, non-exclusive, non-transferable license to use the configured workflows for their own business operations during the term of the service agreement.
Client-provided data (such as customer contact lists) remains the property of the client. Valley AI will not use client data for any purpose other than providing the contracted services.
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared in connection with the services. This obligation survives termination of the service relationship.
Valley AI services are provided “as is” and “as available.” Valley AI makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that services will be uninterrupted, error-free, or that any specific business outcome will be achieved.
To the maximum extent permitted by law, Valley AI’s total liability to you for any claim arising out of or relating to these Terms or the services shall not exceed the fees paid by you in the three months preceding the claim. In no event shall Valley AI be liable for indirect, incidental, consequential, special, or punitive damages.
You agree to indemnify, defend, and hold harmless Valley AI and its officers, employees, and agents from any claims, losses, or damages arising from your use of the services, your violation of these Terms, or your violation of any applicable law or regulation, including claims related to SMS compliance or TCPA violations arising from your failure to obtain proper consent.
These Terms remain in effect for the duration of your service agreement with Valley AI. Either party may terminate services upon 30 days written notice, or immediately in the event of a material breach. Upon termination, Valley AI will cease providing services and, upon request, return or delete client data within a reasonable period.
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of competent jurisdiction in Pennsylvania.
Valley AI may update these Terms from time to time. Material changes will be communicated to active clients with at least 30 days notice. Continued use of services after the effective date of changes constitutes acceptance.